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Announcements - 2016
QUAD Help Desk 2016 - Now available - Tuesday, March 22, 2016
QUAD Help Desk 2016 is now available on it's own web site -

This is a simple customer support program with an easy to use but powerful desktop application and optional web interface with many features including mapping of customer locations and translation in several languages.

New Dedicated Web Sites
Been There, Done That! 2015 - Monday, March 02, 2015
Been There Done That! 2015 is the newest version of our first help desk program. Introductory pricing is set at $75 - the same as the original price. More information will be posted later - however, the best placed to view more information about the New Been There, Done That! version is - somewhat less crowded right now compared to   read more...
ProActive Customer Support gets its own Web Site
Just like Church Secretary for Windows 2014, the latest version of ProActive Customer Support is so different for earlier versions that I decided it needed it's own web site.  In the case of ProActive Customer Support 2014 it was also important to host the new version on a dedicated web site so I could offer those customers that wanted a hosted, web only instant support site that option.  Now for a low monthly amount even small companies can afford to offer their customers (internal or external) a zero install web interface for customer support requests.  Click the Read More link to visit the new web site.


New Web Site! - Wednesday, October 16, 2013
I will soon be releasing Church Secretary for Windows version 2014.  This new version is so totally redesigned just about the only thing I kept from earlier versions was the icon.  In fact because this new version is such a dramatic change from the earlier versions I gave it a web site all it's own.

Check it out.  Don't buy an older version of Church Secretary for Windows when a new and improved version is right around the corner.  However, it will still be a free version upgrade to licensed owners of previous versions.

While most of our customers pay our software a compliment by buying a license, some have gone further and sent us the nicest emails - one even sent us a box of cookies :-) - they were delicious!

Thank you so much! I really like this program. I am the Site Administrator (System's Analyst) for the Aging office in Northumberland County. We have a small office - about 40 people. I can't believe how hard it was, until now, to keep track of everything. You've made my job so much easier!
-Margo Muchinsky, Systems Analyst
Northumberland County Area Agency on Aging

Several years ago we purchased Church Office Professional and had come to rely on it's stability, efficiency and accuracy. Recently we upgraded our computer and software. We soon discovered the Access 97 database would not open in Access 2003. This was very disappointing, so we promptly contacted Dennis Baggott. We were surprised and impressed with the promptness of his replies! We communicated back and forth via email for approximately 1 week and with Dennis' help, guidance, assistance and caring are now back to being fully functional. We are extremely pleased with the product and greatly impressed with the technical support we have received.

First Baptist Church of Castroville
-Janette Nichols
Castroville, Texas

The Leeds office of DLA Piper Rudnick Gray Cary (UK) LLP have now been using Quad Pro 2.0 Helpdesk in our facilities department for 3 months. During that time it is has already proved a valuable tool in organising the team, prioritising workloads and monitoring performance throughout the department's operations. The reports produced directly from Quad have been used by HR, Health and Safety and included in the monthly reports to higher management.

The helpdesk itself is clear, easy to use and easy to adapt to the needs of our department and provides us with a straightforward method of tracing accountability and setting / assessing service level agreements.


Thanks again so much Dennis.... your support is unrivaled. The money I spent on your product has been one of the best investments for our IT department - both for quality and support -and you can quote me on that.
-Mark Hamilton
Warwick Academy, Bermuda

We here in the IT Dept at Vanguard University are very pleased with Problem Solved! The software has lived up to its name by allowing our techs to be able to access their tasks remotely, a problem we've had for some time. Problem Solved is simple to setup and even simpler to use. Add to that our appreciation for the excellent customer support we've received. We used to have so much trouble managing our tasks---not anymore---Problem Solved!
-Jay Knobel, IT Director/CISO
Vanguard University of Southern California

AccessAble Help Desk is one of the best help desk tracking packages that my company has used (and at a great price, too). It's ease of use and broad range of features make AccessAble Help Desk the best we have used to date. I have already recommended it to many associates and they love it as well.
-Christopher Darrow
Phaeton Communications

LNsoftware - Late Night Software - by Dennis Baggott and sons

LNSOFTWARE.COM - Late Nite Software - a web site.

The LN stands for Late Nights.  I am, and always have been, something of a night owl.  I have developed some of my most popular programs late at night, and often can be found replying to customer email late at night - you get the idea.  Our first web site is not an exact mirror of this site, but I am trying to keep both sites current.  If you don't find what you were looking for here, try our other site or email me at

Anyway, you will find information and download links to fully functional 30 day trial versions of our software on this site.  If you can't find what you need here, email me and I will try to get back to you promptly. 

We appreciate all of our Customers - here are a few
Some of our Customers. Thanks for choosing our Software!

Americare Certified Special Services

Atlantic Health Sciences Corporation

Caribbean Data System

Council for Native Hawaiian Advancement

Dura Automotive Systems Inc

Grandville Printing Company

Heartland Payroll Company, LLC

Hilton Duesseldorf

Insight Medical Imaging

Kearsarge Regional School District

LaPorte County Government


Mine Warfare Training Center

Musculoskeletal Institute of LA

Newgate Technology Limited

Novartis Pharmaceuticals

Northumberland County Area Agency on Aging

Print-Rite Management Company Limited

Ottawa County Commissioners

Packaging Products Corporation

Shriners Hospital - Honolulu

Sociaal Fonds Bouwnijverheid

Standard Register

Strathclyde Police Federation

Structural Concepts

University of Minnesota SPA

University of Pittsburgh at Bradford

US West Communications

VEI Information Technology

Vantage Health System

WallaWalla Community College

Greater SA Chamber of Commerce

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March 22, 2018